First Associations Bank (FAB) is now part of Pacific Premier Bank (PPB). Over the next several months, we will be working to integrate your association banking business into our Pacific Premier family. We would like to take this opportunity to provide information that we hope will be informative.

Questions

What does this merger mean for First Associations Bank customers?
Will First Association Bank’s name change?
Do you have plans to close the FAB Dallas office in the future?
Is there anything I need to do right now?
Are my accounts still FDIC insured?
Will my account number(s) change?
Will the bank’s routing number change?
How do I access Online Banking?
Can I continue to use the cash management products and services that I currently have?
How do I access Remote Capture?
Will new signature cards be required?
Will there be any changes to our current lockbox processing services?
Can I continue using the FAB deposit slips and deposit stamps?
How will checking and money market accounts be affected?
How will CDs be affected?
Did Pacific Premier Bank acquire FAB loans?
Who can I call if I have any questions?


Answers

What does this merger mean for First Associations Bank customers?
As part of the PPB family, FAB customers will continue to enjoy the specialized association banking expertise, personal service and attention that you have come to expect from the same officers and staff who know and understand your business. In addition, FAB clients will have access to a broader range of bank products and services.
> Back to top

Will First Association Bank’s name change?
The process to change names on websites, statements and forms will take place over time.
> Back to top

Do you have plans to close the FAB Dallas office in the future?
No. We highly value the FAB relationships and expertise and we have no plans to close the Dallas office.
> Back to top

Is there anything I need to do right now?
It is business as usual with no changes or hassles on your part.
> Back to top

Are my accounts still FDIC insured?
Yes, the money you have on deposit will continue to be insured by the FDIC up to the legal maximum of $250,000 per ownership category.
> Back to top

Will my account number(s) change?
Your current FAB account numbers will not change after the merger and conversion.
> Back to top

Will the bank's routing number change?
The current routing number will be valid for at least 12 months after conversion. We will notify you well in advance of any future change in the routing number.
> Back to top

How do I access Online Banking?
After March 15th, you can continue to access online banking through the FAB website located at www.fabank.com. At this time, there is no change in your logon credentials; you can continue to use your current user name and password.
> Back to top

Can I continue to use the cash management products and services that I currently have?
Yes, please continue to use those products, including wires, ACH, funds transfers, statement downloads, and image viewing as you always did.
> Back to top

How do I access Remote Capture?
You can continue to access Remote Capture through the FAB website located at www.fabank.com. There is no change in your logon credentials; you can continue to use your current user name and password.
> Back to top

Will new signature cards be required?
No, the signature cards on file are sufficient and new signatures do not need to be obtained.
> Back to top

Will there be any changes to our current lockbox processing services?
Your current lockbox processing service is unaffected by the merger and will continue without interruption or change. Homeowners can continue using the same coupon books and the deposits into your accounts will continue without interruption or change.
> Back to top

Can I continue using the FAB deposit slips and deposit stamps?
Yes, you can continue to use your current supply of deposit slips and deposit stamps. New deposit stamps will be provided at no cost within the next few months.
> Back to top

How will checking and money market accounts be affected?
The terms and conditions of these accounts that were held with First Association Bank will remain unchanged.
> Back to top

How will CDs be affected?
CDs will continue with the same term and interest rate features through the date of maturity.
> Back to top

Did Pacific Premier Bank acquire FAB loans?
Yes, loans are now owned and serviced by PPB. The terms and conditions and payment schedules of these loans will remain unchanged.
> Back to top

Who can I call if I have any questions?
Over the next several months, you will receive regular updates. If you have any questions in the interim, please contact any member of our FAB banking team at their existing phone numbers and email addresses.
> Back to top